FAQs

At MuchoSur, we believe that traveling is much more than just getting to know a place; it's about experiencing it and living it. Through our conscious hotels, we offer an authentic connection with the spectacular biodiversity and culture of the South, so that every stay becomes a transformative and meaningful experience.

Because in Latin America, where reality surpasses imagination, every corner holds stories that do not need to be invented. At MuchoSur we firmly believe that our north is the South: diverse, authentic, profound. Somos Mucho porque somos Sur, y viajar al Sur es Mucho, because it transforms, enriches, and creates unforgettable memories. That is why our promise is clear: Live Mucho, Travel Sur.

By staying at MuchoSur, you contribute to a tourism industry that respects and protects the cultural, social, and natural environment that surrounds us. We work hand in hand with local communities, creating jobs, sharing knowledge, and supporting regional development. By choosing us, you are part of a positive change in our environment.

We offer unique experiences that immerse you in local life, guided by people who know and value the cultural and natural richness of each region. Discover the South through authentic, meaningful, and memorable activities that transform your life. You'll not only create unforgettable memories, but you'll also be part of a significant change in the lives of those around you.

Currently, MuchoSur has three conscious hotels in Colombia:

• MuchoSur Quimbaya and MuchoSur Filandia, two Nature Lodges in the Coffee Cultural Landscape.
• MuchoSur Santa Marta, an Urban Lodge in the Historic Center of the city, steps from the Caribbean Sea.

And our desire is to continue growing, to continue promoting the culture and life of the South from each of our accommodations.

Yes, all our rates include a delicious breakfast, with varied options and vegetarian alternatives.

MuchoSur Quimbaya and MuchoSur Filandia have parking. At MuchoSur Santa Marta, we'll recommend a nearby, reliable parking lot.

Yes, all our hotels offer free high-speed Wi-Fi for guests.

Yes. At MuchoSur you'll find coworking spaces with high-speed internet and quiet environments to create, concentrate and flow.

• Coworking is free for our guests.
• At MuchoSur Santa Marta we also offer daily and monthly plans for digital nomads, travelers in Santa Marta and locals.

Yes, all three MuchoSur hotels have swimming pools and ideal spaces for relaxation. To enhance our guests' experience, we recommend using headphones to allow everyone to fully connect with the surrounding nature.

At MuchoSur we love the sound of nature.

• Our Nature Lodges, MuchoSur Quimbaya and MuchoSur Filandia, do not have televisions in the rooms.
• At the Urban Lodge hotel, MuchoSur Santa Marta, we do have televisions in the rooms.

Yes, at MuchoSur we love animals and are happy for you to enjoy your stay with your pet. We apply a fee of COP 50,000 per pet for the entire stay. This fee helps cover cleaning costs.

To ensure the comfort of all our guests, please make sure your pet is always under supervision and respects the rules of coexistence.

• MuchoSur Quimbaya and MuchoSur Filandia check-in from 3:00 pm to 10:00 pm and check-out from 7:00 am to 11:00 am.
• MuchoSur Santa Marta: has a 24-hour reception, check-in is from 3:00 pm and check-out is until 11:00 am.

Of course. You can make your reservation directly via WhatsApp:

• MuchoSur Quimbaya: +57 314 409 8643
• MuchoSur Santa Marta: +57 310 742 6384
• MuchoSur Filandia: +57 322 722 1137

We'll be happy to assist you.

Rates depend on the hotel, date, and room type. Always book through our official website and enjoy the best price guaranteed.

We recommend you become a member of our DelSur Rewards community to get the best rate on the market and exclusive discounts.